Consulting & Support

Consulting & Support

The planning, implementation and continuous maintenance of a pharmacovigilance system and the associated quality management system is a complex task that requires practical experience and extensive knowledge of the legal requirements and Good Pharmacovigilance Practices (GVP).


In this context, Phavigus can provide you advise and support - among others – with regard to the following tasks and activities:


  • Planning, implementation, continuous maintenance and optimization of pharmacovigilance systems and their processes as well as the accompanying quality management systems


  • Preparation and continuous maintenance or optimization of the Pharmacovigilance System Master File (PSMF)


  • Processing of adverse drug reaction reports from various sources, such as spontaneous reports from physicians, pharmacists or patients (including documentation, assessment and reporting)


  • Processing of reports on pharmaceutical-technical complaints from different sources, such as pharmacists or patients (including documentation, evaluation and definition/follow-up of necessary measures)


  • Monitoring of authority websites with regard to pharmacovigilance-related topics (including EMA, BfArM, PEI, PRAC, CMDh, CHMP) and definition/follow-up of necessary measures (regulatory intelligence)


  • Preparation of subject-specific contracts, such as pharmacovigilance agreements with license partners, agreements for the delimitation of responsibilities, service contracts with pharmacovigilance service providers


  • Monitoring of changes in legal requirements in the field of pharmacovigilance, their analysis and the definition/follow-up of necessary measures (e.g. changes in national laws and regulations as well as EU regulations and EU directives, good pharmacovigilance practices)
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